Do you offer free shipping?

At Belle de lune, every order is carefully tracked from our warehouse. We always provide a secure tracking number, and shipping is 100% free in mainland France on all orders.

Can I return an item if it doesn't suit me?

If something isn't quite right, our team is here to help. You can return your order within 30 days in accordance with our returns policy.

How do I track my order?

Enter your order number and the email address used at checkout on our Track your order page. You can view delivery status in real time.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay — for simple, fast, and secure checkout.

Will I receive a confirmation email after my order?

Yes. Once your order is confirmed, you'll receive a confirmation email in your inbox. If you don't see it, check your spam folder or contact us — our team will be happy to help.

What if the item doesn't meet my expectations?

We photograph every piece to reflect its colour, fit, and fabric as accurately as possible. If an item doesn't meet your expectations on arrival, our team is here to help — returns are accepted within 30 days in accordance with our returns policy.

Who should I contact if I need help after ordering?

You'll always reach a real person. Our customer service team is available before and after your purchase, and every message is handled with care. Visit our contact page — we'll get back to you as soon as possible.

How do I choose my size?

See the size guide on each product page. If you have questions, our team can advise you via our contact page before you buy.

ANNIVERSARY SALE ENDS

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Celebration of 12 years of Belle de lune

The Coastal Ease

Camille and Éléonore founded Belle de lune in Paris in 2014 — two sisters with a shared vision of understated French elegance. Twelve years on, 80,000+ women across France are part of our story.

Our anniversary sale ends tonight. Enjoy Buy 2, Get 1 Free across the collection — mix and match any styles, colours and sizes. Your free piece is applied automatically at checkout.